Frequently Asked Questions

Absolutely!
We take song requests throughout the night, and they’re a big part of what makes our shows interactive and fun.
While we don’t use a fixed setlist, the flow of the evening is always directed by our entertainers — reading the room, choosing the right moments, and mixing requests with big anthems and dance-floor classics to keep the energy high.
If there’s a special song you’d like in advance (first dance, walk-on, celebration moment), we’ll happily prepare it for you.

Yes — our repertoire covers thousands of songs across every major style:

• Rock & Pop
• Disco & Motown
• Funk & Soul
• Jazz & Swing
• Country
• American Classics
• Rock ’n’ Roll
• Reggae
• Rap & Garage
• Sing‑along classics
• Modern chart hits
• Britpop

Yes — every performance can be tailored to your event type, audience and the atmosphere you want to create. We can include special songs, themed segments and personalised shout‑outs.

Yes — we can provide a professional DJ who perfectly complements our show. This is a popular add‑on for events that want continuous music before, between and after our live sets.

If you already have a DJ booked, we’re happy to coordinate with them on the day.

We have a hand‑picked team of exceptional singing piano entertainers and musicians. The specific lineup depends on availability and the Act you book, but every performer on our team meets the same high standard — talented, experienced and brilliant entertainers.

You can meet some of the team here: About Us →.

Our largest live audience was over 86,000 people at Wembley Stadium — an unforgettable experience and a huge highlight for our team.

We can perform for intimate groups or large crowds but 25 people is a realistic minimum for creating the full interactive atmosphere our show is known for.

As a team, we have a combined repertoire of around 3,000 songs across every major genre. This is a key reason our request‑based format works so well — whatever your guests ask for, there’s a very good chance we can play it.

All ages — from children to grandparents. Our request‑driven format naturally adapts to the crowd, ensuring the music suits everyone in the room.

Typical set up times:

• Popup Pianobar — 45-60 minutes
• One Piano Show — 60–75 minutes
• Duelling Pianos — 75-90 minutes

We always arrive with plenty of time to ensure everything is ready before your guests enter.

Please note that difficult access, long walking distances or multiple load-ins at certain venues can extend setup times beyond the estimates above — but we’ll always plan accordingly to keep everything running smoothly.

The minimum amount of space required for each Act:

Duelling Pianos: 5.0m × 2.5m
One Piano Show: 3.5m × 2.5m
Popup Pianobar: 2.0m × 2.0m

A stage is optional, and our performance can take place either on a stage or directly on the floor.
If the event setup requires staging—whether for visibility, aesthetics, or logistical reasons—the venue or client is responsible for providing all required stage components, setup, and removal.

Minimum power requirements for each Act:

• Popup Pianobar — 1x13A socket
• One Piano Show — 2x13A sockets
• Duelling Pianos — 3x13A sockets
• We can also use 16A sockets if available

Yes — we perform throughout the UK and internationally. Travel costs depend on distance, logistics and the Act you choose. Your online quote will provide an accurate breakdown.

Yes — we regularly perform in London. However, many London venues have challenging access, congestion, parking limits and long load-in times, which often make it impractical for us to bring a full sound system.

For most events within these areas, sound is usually provided by the venue or arranged through an external AV company. We’re happy to help coordinate this if needed.

When you use our online quote system, it will clearly show whether your venue is in an area where we cannot supply sound and explain the available options.

For events over one hour from SG16 6PA, accommodation may be required depending on timings and logistics. We always minimise costs and only request accommodation when necessary.

Yes — we regularly perform across Europe and internationally. Depending on the location, we either:

Use a specialist logistics company to transport our equipment, or
Hire equivalent equipment locally (often the most cost‑effective option).

We’ll always discuss the best approach once we know your destination and requirements.

Yes — every booking is secured with a legally binding contract signed by both parties.
It guarantees your date, confirms all agreed details, and ensures full protection and peace of mind.

Yes — a 50% deposit is required to secure your date. Your booking is confirmed once the deposit is received and the contract is signed.

We offer several secure payment options:

• Bank transfer — details will be on your invoice
• Credit/Debit card — via PayByLink on your invoice
• PayPal — via PayByLink on your invoice

The remaining balance is due 3 days before your event.

No — we are not VAT registered, so the prices you see are the prices you pay.

Our full Terms & Conditions are available here: Terms & Conditions. They outline everything you need to know about bookings, payments, logistics and event‑day procedures.

Yes — we hold full Public Liability Insurance, renewed annually.
You can download the current certificate here: PLI Certificate →.

Yes — all equipment is professionally PAT tested every year.
You can download the current certificate here: PAT Certificate →

Yes — we can provide a detailed Risk Assessment on request.
A generic version is also available to download here: Risk Assessment →.