London Events FAQs
Got a question about events in London? You’re in the right place.
We’ve put together clear, honest answers to the questions people most often have when planning an event in London — particularly around production, sound and lighting, venue logistics, and how everything works on the day.
If you don’t find what you’re looking for, just get in touch — we’re always happy to help.
Every PianoFactor booking in London includes a professional live piano performance, whether you’re booking our Pop-Up Piano Bar, Party Piano Band, or a Duelling Pianos experience.
As standard, your booking includes:
- Baby grand piano(s)
- Up to three 45-minute live performance sets
- Upbeat music played between live sets
- Request slips and pens for audience participation
- PAT-tested equipment and public liability insurance
We also manage the performance from arrival through to pack-down, ensuring everything runs smoothly and allowing you to focus on enjoying your event.
For events taking place in London, the sound system and lighting are not included as standard.
This reflects the practical logistics of working within the city. Using venue-supplied or locally hired sound and lighting is often the most efficient and practical approach.
As a general rule, yes. For London events, sound and lighting are not included as standard.
This approach reflects how venues operate across the city and is based on long-standing experience of the access, loading, and logistical challenges that commonly arise — even at venues that appear straightforward in advance.
In some locations with more practical access and loading arrangements, we may be able to assess the venue and advise whether providing sound and lighting ourselves is appropriate.
We’ll always confirm what applies once the venue location is known and clearly explain the most suitable setup for your event.
Many London venues present unique access and logistical challenges, particularly in central areas. Traffic, limited or restricted parking, security procedures, and long distances between vehicle access points and event spaces can all add significant time and complexity to loading and setup.
In these situations, transporting and installing production equipment can require additional crew and extended setup times, often adding complexity and cost without improving the quality of the performance itself.
For this reason, working with venue-supplied or locally hired sound and lighting is often the most efficient and cost-effective approach for London events.
No — the performance itself is exactly the same. The PianoFactor experience, energy, and interaction are not affected by how sound and lighting are provided.
Using venue-supplied or locally hired production simply allows the technical setup to be handled in the most efficient way for the space, while we focus entirely on delivering a polished, high-energy live piano performance.
This means we can focus fully on the performance itself, delivering the same high-quality, interactive PianoFactor experience while still arriving early to prepare, coordinate with venue teams, and work closely with AV suppliers to ensure everything runs smoothly on the day.
No. We’re happy to handle this for you, or work with arrangements already in place at your venue.
If you’d like us to manage sound and lighting, we can arrange trusted local AV suppliers and include this within your overall quote. Alternatively, if your venue provides production or you have a preferred supplier, we’ll liaise with them directly and provide clear technical guidance.
Either way, we make sure everything is coordinated in advance so there’s no extra work or stress for you on the day.
In many cases, yes. If your venue already has an in-house sound system, this can often be used for the performance, provided it’s suitable for your chosen PianoFactor Act.
We’ll check the system specifications in advance and liaise with the venue or their technical team to confirm it meets our requirements.
If the existing system isn’t suitable, we’ll advise on the most practical alternative and help ensure the right setup is in place for the event.
We’re happy to deal directly with your venue or technical team, so there’s very little for you to organise.
We usually just need some basic practical details to plan the setup and ensure everything runs smoothly, such as access arrangements and whether sound and lighting are already in place.
Where relevant, we’ll also confirm any technical details needed to support your chosen act.